- Responds to requests for assistance by providing information to enable callers to solve their problems.
- Maintains accurate log entries of requests with fault details and contact information.
- Documents any findings on the call log.
- Following agreed procedures, responds to requests for assistance by providing information to enable callers to solve their problems.

Full training will be provided

* Experience with IT support
* Good knowledge of IT Technologies
* Very good level of English
* Very good level of
Dutch
* Friendly and works well in a team
* Immediate start possibility
Benefits:
Company offers real challenges, a lot of work, an above average compensation and benefits package, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number in subject of your application.
In case you have had an interview at Grafton Technologies already, please contact your Consultant directly or just simply call us at +420 242 456 610 to get detailed information about the job and the company.
For more related job opportunities visit www.grafton.cz/it/


Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Název firmy: Grafton Recruiment s.r.o. Telefon: (+420) 242 456 610 Fax: (+420) 224 218 435 E-mail: hana.foltynova@grafton.cz WWW: http://www.grafton.cz Adresa: Palladium, Na Poříčí 3a, 110 00 Praha Kontaktní osoba: Foltynová Hana